YOUR PRIVACY. OUR RESPONSIBILITY.
PROTECTING YOUR INFORMATION. EARNING YOUR TRUST
At Pinball Games Europe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, contact our team, or purchase products and services from us.
By using our website, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
To provide our services effectively, we may collect certain information from customers and website visitors.
This information may include:
✓ Name and contact details
✓ Email address
✓ Phone number
✓ Billing information
✓ Shipping information
✓ Order details
✓ Customer service communications
✓ Website usage information
We collect only the information necessary to process orders, provide support, and improve our services.
HOW WE USE YOUR INFORMATION
The information we collect may be used for various business purposes, including:
✓ Processing orders and transactions
✓ Providing customer support
✓ Responding to inquiries
✓ Coordinating shipping and delivery
✓ Sending order updates
✓ Improving our products and services
✓ Maintaining website functionality
✓ Preventing fraudulent activity
Our goal is to use customer information responsibly and only for legitimate business purposes.
CUSTOMER COMMUNICATIONS
When you contact Pinball Games Europe via email, phone, WhatsApp, contact forms, or other communication channels, we may retain records of those communications to assist with customer service, order management, and future support requests.
This helps us provide a more efficient and personalized customer experience.
ORDER & PAYMENT INFORMATION
To process purchases, certain billing and payment-related information may be required. Payment information is handled through secure payment processing systems and is used solely for transaction-related purposes.
We do not sell customer payment information to third parties.
WEBSITE USAGE DATA
Our website may automatically collect technical information to help improve performance and user experience.
This information may include:
✓ Browser type
✓ Device information
✓ Operating system
✓ Website activity
✓ Pages visited
✓ Date and time of access
✓ General location information
This data helps us optimize our website and better understand visitor preferences.
COOKIES & WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
Cookies may help us:
✓ Remember visitor preferences
✓ Improve website performance
✓ Analyze website usage
✓ Enhance navigation
✓ Support website security
Users may choose to adjust browser settings regarding cookie preferences.
INFORMATION SECURITY
Protecting customer information is a priority at Pinball Games Europe. We implement reasonable security measures designed to protect personal information against unauthorized access, misuse, disclosure, or alteration.
While no online system can guarantee complete security, we continuously work to maintain secure business practices.
SHARING OF INFORMATION
Pinball Games Europe does not sell, rent, or trade customer information to third parties.
Information may only be shared when necessary for:
✓ Order fulfillment
✓ Shipping and logistics
✓ Payment processing
✓ Customer support services
✓ Legal obligations
✓ Website operation and maintenance
Any third-party service providers are expected to handle information responsibly and securely.
DATA RETENTION
We may retain customer information for as long as reasonably necessary to:
✓ Fulfill business obligations
✓ Process transactions
✓ Maintain customer support records
✓ Meet legal requirements
✓ Resolve disputes
✓ Improve future services
Information is retained only for appropriate and legitimate business purposes.
CUSTOMER RIGHTS
Customers may have rights regarding their personal information, depending on applicable laws and regulations.
These rights may include:
✓ Requesting access to personal information
✓ Requesting corrections to information
✓ Requesting deletion of certain information
✓ Updating account information
✓ Managing communication preferences
Customers may contact our support team with privacy-related requests.
THIRD-PARTY LINKS
Our website may occasionally contain links to external websites or third-party services. Pinball Games Europe is not responsible for the privacy practices, policies, or content of external websites.
Visitors should review the privacy policies of any third-party websites they visit.
CHILDREN'S PRIVACY
Our website and services are intended for general audiences and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.
POLICY UPDATES
Pinball Games Europe reserves the right to update or modify this Privacy Policy at any time. Changes may be posted on this page to reflect updates in our business practices, legal requirements, or website operations.
Continued use of our website following any updates constitutes acceptance of the revised policy.
CONTACT US
If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact our customer support team.
📧 Email Support: info@pinballgames.eu
📞 Phone Support: 🇳🇱 06 8462 3408
💬 WhatsApp Support: 🇳🇱 +31 6 8462 3408
📍 Business Address: Veldweg 33, 6075 NL Herkenbosch, Netherlands
Our team will be happy to assist with any privacy-related inquiries.
OUR COMMITMENT TO PRIVACY
At Pinball Games Europe, we are committed to maintaining transparency, protecting customer information, and conducting business with integrity. We value the trust our customers place in us and continually work to safeguard the information shared with our company.
Thank you for choosing Pinball Games Europe.
